Instructions for Transit Permits as of 2 September, 2020
These regulations apply to all those areas, places, sectors, communes, provinces
and/or regions that have been declared by the health authority to be affected by
territorial quarantines whether they are in Quarantine or Transition Step, and/or
sanitary cordon.
Regarding the curfew, the provisions of the Chiefs of National Defence shall be
applicable.
I. DEFINITIONS
1. Isolation Quarantine: confinement to be complied with by persons confirmed
with COVID-19, awaiting the result of the PCR test and/or who have had close
contact with persons confirmed WITH COVID-19, this should be done in their
home, hospital grounds or residence, according to clinical criteria.
2. Territorial quarantine: Areas where the free transit of persons is prohibited in
order to prevent community transmission and spread of the virus.
a. Sector or Place in Quarantine (Phase 1): Areas where the free transit of
people is prohibited in order to prevent community transmission and spread of the
virus, every day of the week.
b. Sector or Location in Transition (Phase 2): Areas where the free transit of
people is prohibited in order to avoid community transmission and spread of the
virus, only on Saturdays, Sundays and holidays.
3. Preventive Quarantine: confinement to be complied with by the elderly over 75
years during the period determined by the authority, for being considered a highrisk
group and people who enter Chile for the period of 14 days.
4. Sanitary Customs: sanitary control barrier that is established at a specific point
to control access between one zone and another according to the risk of the
person.
5. Sanitary cordon: measure that prohibits the entrance and exit of a certain
place. To cross, an individual safe-conduct, a temporary collective permit or a
single work permit will be required to ensure basic supplies and essential services
in that place.
6. Curfew: It is the suspension of the freedom of transit in the hours determined by
the Chiefs of National Defence in a State of Constitutional Emergency of
Catastrophe
7. Temporary Individual Permit: this is an authorization that allows people to
carry out fundamental activities and obtain essential goods and services in
communes that are under health quarantine. It can be acquired remotely at a
Comisaria Virtual or in person at police stations. They do not allow travel during
curfew hours or to cross a sanitary cordon.
8. Collective Permit: It enables the travel of persons, who carry out essential
tasks established as such in Title IV of these regulations, in the fulfilment of its
functions, with its credential or document that accredits contractual relation
accompanied by its National Identity Card. This permit also authorizes travel in
sectors or locations declared to be under territorial quarantine, during curfew hours
and to cross a sanitaire cordon.
9. Single Collective Permit: is the one requested by a company or institution of
essential item, so that their workers can attend in person to the workplace and / or
circulate in the exercise of their duties. This must be requested through a
Comisaria Virtual, attaching a nominated list of workers along with the email
address of each one of them. The worker will receive in this mail the authorization
of travel with the individualization of name and schedule to carry out their work.
10. Delivery's permit: it is the one that authorizes the distribution of food,
medicines and other essential goods for domestic use through the delivery
platforms that will enable them to circulate through quarantined communes. This
permit is obtained through Comisaria Virtual.
11. Individual Safe-conducts: these are temporary authorizations that allow
fundamental activities to be carried out during curfew hours and also to cross
through sanitary lanes. These can be individual or collective.
12. Essential goods for domestic use: are those goods that are intended to be
used or consumed by people within the home and those necessary for the
existence, stability, conservation and security of the home.
II. TEMPORARY INDIVIDUAL PERMIT
This type of permit authorizes people to carry out fundamental activities and to
supply themselves with essential goods and services.
This permit may be requested remotely in the portal www.comisariavirtual.cl by
entering the respective unique password or registering at the portal; it can also be
done at the premises of Carabineros de Chile.
In those sectors or locations that are in Quarantine Step (Ste 1), they can be
requested up to twice a week.
In sectors or locations that are in any other Step, a maximum of one permit may be
applied for each week.
No permit of any kind will be required to go to medical emergencies or in the
event of needing help from the police.
To request permits to move between sectors or locations that are in different steps,
the provisions of paragraph 22 of this title shall apply.
This type of permit will have the following characteristics:
1. It may only be requested directly by the person who is to move from one place to
another, in any of the cases listed below. Under no circumstances may a person
travel who isin the records of active COVID-19 maintained by the health
authority and all those persons subject to mandatory isolation measures
under Exempt Resolution No. 591 of 2020 and its subsequent amendments.
2. These permits are personal, unique and non-transferable and lose their
validity once the period for which they were granted has expired. In the event that
they are disabled persons or elderly non-valid adults, they may carry out the
activity in the company of another person.
3. The procedures authorized through this permit can only be carried out by one
person, except stated otherwise.
4. The maximum number of individual permits per week shall not apply to the
cases indicated in numbers 3, 7, 14 and 15 below, relating to the persons with
autism spectrum disorder or other types of cognitive disability, blood donation and
apheresis, and the care of elderly persons and persons with disabilities.
5. The validity will start 15 minutes after being requested in the Comisaria Virtual
platform.
The falsity regarding the facts and circumstances declared by the applicants
through the portal comisariavirtual.cl will be punished according to the
Criminal Code.
This type of permit will be granted for the time indicated in each of the following
cases:
1. Going to health centres, services and establishments per previously
arranged hour and/or medical treatment. In this case, the person may go with a
companion. Duration: 3 hours of free transit.
2. Going to pharmacies, supermarkets, markets and/or places where basic
supplies are sold, whether for the purchase of food, medicines and/or other basic
supplies. Duration: 3 hours of free transit.
3. Taking a person with autism spectrum disorder for a walk with their
respective caregiver or companion, who must show the supervisory authority
the Disability Card, Certificate of Disability from the Civil Registry or Medical
Certificate indicating the Diagnosis of Autism Spectrum Disorder. The permit must
be requested in the name of the caregiver or companion. Duration: 2 hours of free
transit, no restrictions.
4. Walking pets or animals under your care, with reduced transit within the two
blocks around your home or residence. Duration: 30 minutes,
5. Payment of basic services, collection of pensions and bank management,
AFP, unemployment insurance, state subsidies. For pensioners who have to go
to the payment centres to collect their pension, the receipt and their respective
national identity card will suffice. Duration: It can only be requested from Monday to
Saturday for 3 hours. In the case of pensioners who attend the payment centres
with the aforementioned documents, the authorisation will be understood to be
valid on the day of payment.
6. Going to funerals of immediate family members. Duration: 5 hours of free
transit if residing in the same region of the funeral; and, 24 hours if the funeral is in
another region.
7. Applying process for School System, collection of food from public
bodies, such as JUNAEB or others. Duration: 5 hours, maximum once a week.
8. Appearance at a summons to which an attorney or other person is
required by law to attend. The person must attach a copy of the respective
subpoena. Duration: Until completion of the proceedings.
9. Bringing food, medicine or basic needs to older adults, avoiding direct or
physical contact with them. Duration: 2 hours of free transit
10. Bringing food, medicine or basic necessities to prison premises, in
accordance with the rules established by the Chilean Police. Duration: 3 hours of
free transit,
11. Transfer of children or adolescents between the homes of their parents or
guardians for the fulfilment of all or part of the time of a quarantine decreed by the
health authority. Duration: 2 hours for the transfer.
12. Transfer and stay of the parent in health centres to visit people with
disabilities and dependence who are at hospitals. In this case, the person must
show the authorities the disability credential. SENAME permits can also be
requested. Duration: 3 hours of free transit
13. Civil marriage ceremonies. This permit may be requested, once only, for
each bride and groom, which may include a total of up to 5 companions per bride
and groom, according to the capacity of the facility where the ceremony is held, in
order to ensure social distancing. Duration: 4 hours.
14. Blood donor permit for people who have a reserved time at an authorised
donation centre. This permit will last 4 hours for blood donors and can be
requested once every 90 days. In the case of apheresis donation, the permit will
have a duration of 6 hours and may be requested once every 15 days. This permit
is in addition to the two weekly permits.
15. Carers of elderly and disabled people, with or without a contract, who can
prove the health condition of the person requiring assistance and their link with the
person. This permit can only be requested at the premises of Carabineros de Chile
and it is valid for a week. To prove identity, the person must show an affidavit-Care
of the elderly, available at www.c19.cl.
16. The elderly in sectors or locations in Quarantine Step or Transition Step
(Step 1): Persons of 75 years of age or older, who reside in sectors or places that
are in Quarantine Step or Transition, they will be able to leave their homes, up to a
distance of 200 meters to for 60 minutes on Mondays, Thursdays and Saturdays
between 10:00 and 12:00, or between 15:00 and 17:00. They must carry the
National Identity Card and may be accompanied by a person in their care, always
complying with the use of a mask, avoiding crowds and walking at least one metre
from other people. In no case shall they be permitted to enter closed places or
perform any other activity.
17. Adolescents between ages 14-18 in sectors or locations that are in
Quarantine Step (Step 1). Adolescents between 14 and 18 years of age, who are
in sectors or locations that have been under quarantine for more than 14 days,
may leave their homes, up to a distance of 1 kilometre around them, for 90
minutes, on Tuesdays, Wednesdays and Fridays, between 10:30 and 12:00 hours,
or between 16:30 and 18:00 hours, once a day.
This permit may be requested remotely at the portal www.comisariavirtual.cl by an
adult, entering their respective unique password or by registering at the portal,
incorporating the names, address and National Role Number of the adolescents
who make up the group or, by the adolescents directly, by registering at the portal.
In no case will it be allowed to enter closed places. In all cases, the
recommendations and/or protocols established by the health authority must be
complied with. The permit requested by the adult will not be counted together with
others that have been requested for a different purpose.
18. Children between 0 and 14 years of age, in sectors or localities that are in
Quarantine Step (Step 1): Children between 0 and 14 years of age, who are in
sectors or localities that have been under quarantine for more than 14 days, may
leave their homes, up to a distance of 1 kilometre around them, for 90 minutes, on
Tuesdays, Wednesdays and Fridays, between 10:30am and 12:00 hours, or
between 16:30 and 18:00 hours, once a day, accompanied by a responsible adult.
The latter will be responsible for the departure in manageable groups and for
knowing and applying the protocols determined by the health authority.
This permit must be requested remotely on the website www.comisariavirtual.cl by
an adult who has the children under his or her care, either by registering with it or
entering their respective unique password. The adult must enter the names,
address and Single National Role Number of the children in the group. Under no
circumstances will it be allowed to enter closed places. The permit requested by
the adult will not be counted together with others that have been requested for a
different purpose.
19. For people who must travel to another region or arrive in the country, the
bus, train and/or plane ticket, their identity card and/or passport will be considered
as permit or safe conduct to go from the terminal to their home or vice versa. You
must always carry a health passport, which can be obtained at www.c19.cl.
Likewise, the Certificate of Travel for passengers in obligatory preventive
quarantine, granted by the respective Health Seremi, which authorizes the
persons who finish their stay in said hotels to move, in a particular way, to the
same, will be considered as a permit or safe conduct to go to their residence from
the transit hotel. Copy of the documents may be used by the person who helps the
passenger in preventive quarantine, to look for him/her at the hotel and drive
him/her to his/her residence. This certificate must contain the name and address of
the transit hotel, the address of the passenger's residence, the individualization of
the people being transferred and the driver, the authorized date of the transfer,
model and license plate of the vehicle used and the quarantine time that the
person fulfilled at the transit hotel
20. Other urgent cases that the competent authority may reasonably authorize,
which may be requested at the offices of Carabineros de Chile.
21. Travel between sectors or locations that are in different Steps:
a. A person in a sector or location that is in Quarantine Step (Step 1) will always
require a permit to move, either within this sector or to sectors or locations in other
Steps. This will apply every day of the week. (Restriction of 2 individual permits per
week).
b. The person who is in a sector or location that is in Transition Step (Step 2), will
be able to move freely in this or in sectors or locations that are in Steps 2, 3 or 4,
between Monday through Friday. To travel to a sector or location that is in
Quarantine Step (Step 1), you must have an Individual Temporary Permit
(maximum 1 per week). For any type of travel on Saturdays, Sundays or public
holidays, an individual permit will be required.
c. A person who is in a sector or location that is NOT in Territorial Quarantine
(Steps 3 and 4), whose destination is a sector that is in Quarantine (Step 1), must
have an Individual Temporary Permit. (maximum 1 per week). Likewise, an
individual permit will be required to travel through sectors or localities that are in
Transition Step (Step 2) on Saturdays, Sundays or holidays. (maximum 1 per
week).
To cross through sectors or locations with travel restrictions (Steps 1 and 2)
you must have a Temporary Individual Permit. Temporary Individual Travel
Permits between sectors or locations that are in different Steps will be
granted, exceptionally, for the performance of essential activities that cannot
be postponed. All of the above is without prejudice to the rules applicable to
sanitary cordons.
III. INDIVIDUAL SAFE-CONDUCTS
The safe-conducts allow the travel of people at any time, including curfew and
enable entry and exit through a sanitary cordon, allowing travel between sectors
or locations that are in different Steps.
This type of permit will have the following characteristics:
• It can only be requested directly by the person who will be traveling
from one place to another, for any of the reasons listed below.
• These permits are personal, unique and non-transferable and lose their
validity once the period for which they were granted has expired.
• They may be requested remotely at the portal www.comisariavirtual.cl by
entering their respective unique password, or in person at the offices of
Carabineros de Chile.
It will be granted in the following cases:
1. Medical treatments. Duration: 24 hours, the applicant must also accompany the
medical certificate attesting to the illness. (example: treatments for cancer,
dialysis).
2. Funeral arrangements. Duration: 5 hours in the same region, 24 hours in
another region.
3. Moving. Including members of the family that is moving as a companion of the
procedure. Duration: 24 hours in the same region, 48 hours when it is to another
region. It must always be accompanied by a notarized affidavit of change of
address.
IV. COLLECTIVE TRAVEL PERMIT (ID or Institution Document)
The list of cases in which the travel of persons in sectors or localities
declared in territorial quarantine will be authorized, during curfew, is
established and through sanitary cordons carrying only credential or
institutional document, always accompanied by the identity card. This authorization
is granted only within the framework of the fulfilment of its functions and to the
extent that it is strictly necessary, as indicated below.
1. Health
a. Health professionals and laboratories. Officials of public or private institutions,
who carry out functions in this area without restrictions, incorporating companies
that offer food and cleaning services in these premises. It extends to quarantine
hotels, stadiums and convention centres or others for patient care, and long-stay
establishments for the elderly.
b. Children in the care of the personnel indicated in the preceding paragraph, for
the sole purpose of going with them to the nursery provided by the corresponding
health establishment, bearing their identity card and birth certificate or document
proving the child's care.
c. Staff of pharmacies, laboratories, chemical companies and drug producers.
Likewise, the personnel of companies dedicated to the production of medical
supplies, medical devices, personal protection elements and inputs for their
storage and conservation.
d. People who are responsible for the care of children or adolescents (NNA) who
are children or are in the care of persons referred to in subparagraph (a)
precedent. These persons must present their identity card and photocopy of the
health officer's credentials, in addition to a certificate issued by the health institution
stating the shifts in which the parents or caregivers perform their role and indicate
the name and 11 #Let's take care of each other # Identity card number of the
person designated to care for the NNA by the health worker.
e. Forensic Medical Service officers.
2. Emergency
a. Firefighters and fire prevention and combat personnel.
b. ONEMI and its officers and public servants at all levels.
c. Lifeboat Volunteer Corps.
d. Persons who work as gasfitters and electricians, carrying their identity card and
the valid document that proves their condition as installer or inspector authorized
by the Superintendence of Electricity and Fuels (SEC)
3. Public Utility Services
a. Members of the diplomatic corps, who must carry their diplomatic
credentials and the collaborators and local officials of the embassies, consulates,
honorary consulates, accredited commercial offices and international organizations
carrying the institutional document that accredits this condition.
b. Officials and civil servants of the National Congress and its library within the
framework of the fulfilment of their duties.
c. Officials and civil servants of the Comptroller General's Office, the Public
Prosecutor's Office, the Central Bank and the Social Security Institute.
d. Members and officials of the Constitutional Court, Election Qualifying Tribunal,
Regional Electoral Courts and other special courts that are not part of the Judicial
Branch, in the performance of their duties.
e. Officials from the National Intelligence Agency.
f. Chilean Armed Force
g. Carabineros de Chile.
h. Investigation Police (PDI)
i. Gendarmerie of Chile
4. Transport
a. Personnel working in public transport (buses, subway, metro-train or others).
b. Transporters of essential goods. Only personnel indispensable for carrying out
the functions of transporting goods of public and/or private companies with respect
to the items indicated in this document.
The dispatch guide will be the health permit for the carrier and must indicate:
Driver's RUT. Truck license plate. Date of dispatch. Destination of dispatch. Hourly
range to perform it. Products to be dispatched.
c. Essential personnel of the companies that perform activities associated with
cargo logistics, such as those developed in ports, maritime terminals, airfields and
airports; terminals, roads and other railway facilities; storage, deposit, inspection
and/or distribution facilities of goods; transportation elements such as containers,
trucks and trailers; and, the provision of any maintenance or repair service or
inputs necessary for transportation operations.
d. Personnel working in the country's airports, who may travel from the airport to
their places of residence and vice versa, carrying their credential, in the case of
crews, and their identity card.
5. Others
a. Ministers of religion, exclusively, to attend rites or activities that cannot be
postponed.
b. Persons who provide services in residences for children and adolescents, the
elderly, and the disabled or homeless. Likewise, the personnel of the Women's
Centres and their shelters.
c. The farm market workers, presenting their patent and identity card.
d. Artisan fishermen and people who perform safety functions on small boats, who
must obtain permission on the DIRECTEMAR website (www.directemar.cl).
e. Activities duly founded by the competent authority within the framework of the
Step-by-Step Plan, established in the Exempt Resolution No. 591 dated July 23rd
of the Ministry of Health.
In all the above cases, the rules and instructions issued by the Health
Authority must be strictly applied.
V. SINGLE COLLECTIVE PERMIT
This permit may be obtained through the porta of comisaria vuirtual, and replaces
the use of credentials for daytime travel, and the safe conduct for curfew hours.
The Single Collective Permit is necessary for travel to sectors or locations that are
under territorial quarantine, to attend work in person or to carry out other
procedures inherent to the fulfilment of their duties. People must carry it, together
with their identity card, and must always present it to the control authority at the
time of control.
This type of permit will have the following characteristics:
• The Single Collective Permit is valid for 7 calendar days.
• In each case, it will be the applicant's responsibility to indicate whether the
permit will be used during the day and/or in the evening.
• It is valid for entering and leaving through sanitary cordons.
• It must be obtained, at least, 3 hours in advance by the applicant.
• The list of workers will be checked against the records of active COVID-19
cases maintained by the Health Authority. Consequently, it may not be
obtained by persons who are on the above-mentioned register as active
cases.
• One-time permits may be scheduled up to 3 days before they take effect, so
that applicants can get organized in advance.
• Each applicant institution must enter into the Comisaria Virtual the list of
persons who may attend the workplace in person and must inform their
respective sectorial portfolios, their total staff and the criteria used to
estimate the number of persons who must perform their work in person. This
information will be audited by the respective sectoral institutions.
• In the case that institutions that provide public utility services require the
contracting of services to attend to some type of emergency, support and/or
service not contemplated within the essential items, it will correspond to the
respective institution to incorporate those who provide the service in the list
of people who will attend their work using the Single Collective Permit.
Likewise, the institution will be responsible for providing health safety
elements.
1. Public Utility Services
a. Personnel working in energy supply and operations plants (generation,
transmission, storage and distribution), both public and private.
b. Personnel working in drinking water supply and operations plants.
c. Personnel working in gas supply and operations plants.
d. Service station and fuel distribution staff.
e. Staff performing essential tasks for the operation of motorways.
f. Telecommunications services, data centre and operations centre personnel.
g. Personnel working in nuclear reactors.
h. Personnel of banks and financial institutions, compensation funds, securities
transport and insurance companies paying annuities. In addition, staff who provide
services for the administration of unemployment insurance
i. Isapres and AFP's personnel.
j. Funeral services and cemetery personnel.
k. Workers in garbage collection companies, septic tanks and sanitary landfills.
l. Service providers in postal companies, whether public or private, and delivery
companies, which shall be subject to special sanitary rules determined by the
Health Authority for the performance of their functions.
m. Essential personnel for the operation of the notary's offices, according to the
turn established by the respective Court of Appeals for this purpose and the
conservatives of Real Estate.
n. Essential personnel for the facilitation of the country's foreign trade, meaning
customs agents and assistants
o. Personnel providing services for the maintenance, repair and operation of public
infrastructure, such as public buildings, airports, ports, roads, hospitals, rivers,
canals, reservoirs and prisons
p. Personnel providing services for the production, processing and delivery of food
to public institutions and those providing services for them.
q. Emergency response teams from transport companies, gas distribution
companies, electricity transmission and distribution companies,
telecommunications, drinking water, sanitation and pest control.
r. Emergency response teams from transport companies, gas distribution
companies, electricity transmission and distribution companies,
telecommunications, drinking water, sanitation and pest control.
s. Essential workers for the operation of mining company sites, suppliers and
contractors.
t. Personnel of veterinary services and those who provide services for the care of
animals in biotheriums, zoos, racetracks, experimental stations, university
campuses and other public or private institutions that possess or house animals.
This includes members of non-profit organisations that carry out work for the care
of animals, duly qualified by the competent authority.
u. People who provide services in hotels with guests.
v. Technical revision plants, only for revisions of trucks and passenger transport
vehicles.
w. Personnel of after-sales service crews of construction companies for residential
use
2. Security.
a. Concierges and security officers for buildings, condominiums and other
properties.
b. Security companies, technological resources and related companies without a
Carabineros de Chile OS10 credential.
3. Press.
Journalists and members of the media (TV channels, written press, radio and
online media).
4. Food and essential trade
a. Persons serving in supermarkets, bakeries, markets, food supply, distribution
and production centres, as well as trade in essential household goods. Also,
persons providing services to entities engaged in the production, distribution or
trade of essential household goods. Fairground workers only when they present
their patent and respective identity card.
b. Workers in neighbourhood stores, food retail outlets, hardware stores and other
basic inputs, only when they are served by their own owners (according to labour
regulations).
c. Personnel of agro-food companies, forestry and agricultural producers, with
respect to the land and tasks in which critical processes are being carried out
(planting, harvesting, processing and distribution), as well as fishing and
processing of fish and seafood, production of food for animals, birds and fish
farming, and production of cellulose and paper, cardboard and derived products.
d. Personnel who carry out functions of dispatching essential goods for domestic
use in distribution centres, warehouses and/or shops fitted out for these purposes.
5. Education
a. Education assistants and teachers who are taking ethical shifts.
b. Essential personnel for the technological support and maintenance of
educational institutions, whether public or private.
c. Staff of the Integra Foundation and its distribution centres, in order to give
continuity to the dispatch of equipment, supplies, pedagogical material, among
others, that are necessary for the associated educational establishments.
6. Public Services
This includes civil servants and public officials, including honorary personnel in the
performance of their duties as set out below:
a. Municipal officials and civil servants, including councillors.
b. Officials and public servants of regional governments, including regional
councillors.
c. Government authorities, ministry and service officials centralized and
decentralized publics.
d. Officials of the Public Prosecutor's Office, Comptroller General of the Republic,
Central Bank, Electoral Service, National Institute of Human Rights and Children's
Ombudsman.
VI. DELIVERY PERMIT
Permit for distributors who provide food and medicine distribution services through
delivery platforms, which will enable them to circulate in quarantined communes.
This type of permit will have the following characteristics:
• Validity for one day only until 24:00 hours.
• The list of distributors will be checked against the records of active COVID-
19 cases maintained by the Health Authority. Consequently, it cannot be
obtained by persons who are on the aforementioned record as active cases.
• Deliverers must present this permit together with their national identity card
to the control authority.
VII. VALIDITY
These regulations are effective as of Wednesday 2 September, 2020 at 5:00 a.m.,
replacing the instructions accompanied by Official Letter No. 19,563, dated 13
August, 2020, signed by the Ministers of the Interior, Public Security and National
Defence.
Notwithstanding the above, all resolutions issued by the Competent Authority
remain in full force.