client charter
We promise to deliver quality, efficient, accurate services within a reasonable time frame as follows:
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To furnish related information to the Ministry of Foreign Affairs Malaysia and other Malaysian Government Agencies that will contribute towards improving bilateral relationships and national interest.
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To act as a responsive focal point in terms of bilateral activities and to provide inputs relating to policy matters to improve bilateral interests
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To implement and facilitate public services in information, consular, trade, investment, tourism, immigration and other related services.
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To make available and disseminate accurate and current information about Malaysia, especially on foreign and domestic policies to the media, Malaysian and the local community.
Areas of consular jurisdiction:
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Afyonkarahisar
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Antalya
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Aydın
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Balıkesir
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Bilecik
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Bolu
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Burdur
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Bursa
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Canakkale
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Denizli
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Duzce
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Edirne
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Eskisehir
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Isparta
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Istanbul
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Izmir
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Kirklareli
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Kocaeli
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Kutahya
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Manisa
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Mugla
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Sakarya
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Tekirdag
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Usak
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Yalova
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Zonguldak